Promise a time your team can meet

Bakery delivery and pickup windows, grounded in real capacity.

A time slot is a promise to a customer. Bakery capacity planning connects that promise to the people, preparation time and fulfillment resources needed to complete the order. Treat delivery windows and production capacity as connected decisions in your ecommerce workflow.

Platform in development: these workflows describe the bakery ecommerce platform we are building. They are not included in the current visualizer subscription.

Discuss your bakery workflow

Separate production capacity from pickup availability

A counter may be open for pickup even when the decorating team cannot accept another custom cake. Plan production limits separately from collection times. Consider the work required by each order type instead of assuming a box of pastries and a decorated celebration cake consume the same capacity.

Set lead times, cutoffs and blackout dates

Map the preparation time each product needs, the latest time an order can be accepted and the dates your bakery cannot fulfill. Holiday peaks and special events may need different rules from an ordinary weekday. Make those decisions visible in the ordering flow before customers reach checkout.

Define delivery promises for each storefront

Delivery planning includes service areas, available windows and the handoff between the bakery and delivery provider. A business with multiple locations also needs to decide which storefront fulfills an order. Align the delivery offer with production readiness rather than showing a time slot independently of the cake being ordered.

Plan what happens when an order changes

A larger cake, a different collection date or a cancellation may affect reserved capacity. Include reservation timing, changes and released capacity in the requirements for your platform. Discuss these rules with Frostly as part of a bakery ecommerce rollout; scheduling is a separate scope from the hosted visualizer.

Questions, answered

Delivery & capacity windows FAQ

What is a bakery capacity window?

It is a defined period with a limit on the work or orders a bakery can accept. The limit may depend on production resources, product type and preparation time.

Are delivery windows the same as production capacity?

No. Production capacity determines what the bakery can prepare. A delivery window determines when an order can reach the customer. A reliable ordering process considers both.

Can pickup and delivery have different rules?

Yes. They may have different hours, lead times, service areas and limits. Capture those requirements for each fulfillment method and bakery location during planning.